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LIDYA GENOMICS YAZILIM İTHALAT VE İHRACAT A.Ş.

PRIVACY AND SECURITY POLICY

GENERAL INFORMATION / SCOPE

Many customers, users, service providers, and employees entrust their personal data to Lidya Genomics Yazılım İthalat ve İhracat A.Ş. ("Lidya Genomics" or "Company") every day. Our highest priority is to protect the information and data entrusted to us with corporate social responsibility awareness, in accordance with fundamental data protection principles such as transparency and security, and particularly in compliance with the law and rules of honesty—accurately, up-to-date, for specific and legitimate purposes, and only for the duration necessary.

Our aim is to present our personal data processing activities and privacy policy to you in a format where everyone can quickly access general information. All the information provided here pertains to all personal data processing activities carried out through computers, smartphones, tablets, and all other mobile or fixed end devices that can connect to the internet.

Please carefully read our Privacy Policy and all content prepared in consideration of the Personal Data Protection Law No. 6698 ("KVKK"), its relevant sub-regulations, Personal Data Protection Board decisions, and Personal Data Protection Authority announcements and guidelines.

While our fundamental principle is the protection of personal data and compliance with laws, as Lidya Genomics, all personal data we have collected from you in all our operations has been kept confidential and processed only in accordance with the relevant legislation and the principles set forth in this Policy.

This Privacy Policy has been prepared in accordance with the Personal Data Protection Law No. 6698.

Data Usage Purposes

Data Collection Channels

FUNDAMENTAL PRINCIPLES

LEGAL COMPLIANCE

As Lidya Genomics, we carry out all our personal data processing activities in compliance with the rules stipulated in the Constitution, KVKK, and other relevant legislation. In accordance with Article 20 of the Constitution and KVKK, we process personal data lawfully and fairly.

COMPLIANCE WITH THE RULE OF GOOD FAITH

Lidya Genomics processes personal data in accordance with the rule of good faith. In this context, Lidya Genomics pays attention to being transparent and acts proportionally in its personal data processing activities.

ACCURACY AND BEING UP-TO-DATE WHEN NECESSARY

Lidya Genomics takes the necessary measures to ensure that the personal data it processes is accurate and up-to-date, taking into account the fundamental rights of the data subjects and its own legitimate interests.

PROCESSING FOR SPECIFIC, CLEAR, AND LEGITIMATE PURPOSES

Lidya Genomics processes personal data for specific, clear, and legitimate purposes. Lidya Genomics processes personal data only to the extent necessary and related to the purpose for which the services it provides are required.

BEING RELEVANT, LIMITED, AND PROPORTIONATE TO THE PURPOSE

Lidya Genomics processes personal data in a manner appropriate to the realization of the specified purposes and avoids processing personal data that is unrelated to or unnecessary for the realization of the purpose.

RETENTION FOR THE PERIOD NECESSARY FOR THE PURPOSE

Lidya Genomics retains personal data only for the period stipulated in the relevant legislation or required for the purpose for which they are processed. When the reasons requiring the processing of personal data cease to exist, personal data is deleted, destroyed, or anonymized.

DATA CONTROLLER AND CONTACT INFORMATION

Lidya Genomics Yazılım İthalat ve İhracat A.Ş.

Üniversiteler Mah. 1606 Cad. C 3 Blok No: 4c İç Kapı No: Z03 Çankaya/Ankara

info@lidyagenomics.com

YOUR RIGHTS

In accordance with Article 11 of KVKK, you have the following rights:

DATA SECURITY

Lidya Genomics takes all necessary technical and administrative measures to ensure the appropriate level of security for the protection of your personal data, and carries out or causes to be carried out the necessary audits in accordance with Article 12 of KVKK.

Payment security on our website is ensured through PCI-DSS compliance. Credit card information is never stored on our systems. All payment transactions are conducted through secure, encrypted channels.

PROCESSING OF YOUR DATA BY US

ORDER PROCESS

Personal data collected during the order process includes:

  • Full name
  • T.C. identification number
  • Delivery address
  • Billing address
  • Email
  • Mobile phone
  • Invoice payment information
  • Requests
  • Package information
  • Sample shipment information

MEMBERSHIP ACCOUNT

When you create a membership account, the personal data you provide and the data generated through your use of our services are processed in order to manage your account, provide personalized services, and improve your experience.

DIGITAL ACCESS AND RESULT PRESENTATION

Personal data is processed for the purpose of providing you with digital access to your analysis results and presenting your reports through our secure digital platforms.

PHONE SALES

During phone sales processes, your personal data may be collected and processed in order to fulfill orders, provide information about products and services, and offer customer support.

REPORTING

Your personal data is processed in order to prepare analysis reports, quality control, and to present results to you accurately and completely.

LOGISTICS

Your personal data is processed for the purpose of delivering products and biological samples safely and on time, and for managing logistics operations.

PAYMENT PROCESS

Your personal data is processed in order to carry out payment transactions securely, to issue invoices, and to fulfill financial obligations.

CUSTOMER SUPPORT

Your personal data is processed in order to respond to your questions, requests, and complaints, and to provide you with effective customer support services.

DATA TRANSFER

Your personal data may be transferred to the following recipient groups in accordance with KVKK:

Sales partners

Authorized public institutions and organizations

Call center service providers

Sample process service providers

Postal and cargo services

IT/cloud providers

Tracking technology companies

Business partners

Banks/payment institutions

Logistics providers

Intermediary service providers

Legal service providers

Telecommunications providers

Service providers

Merger/acquisition parties

Social media/agencies

Corporate consultants

Research organizations

Transfer Purposes

DATA PROVISION

Some personal data requested from you is mandatory for the provision of our services, while others are optional. Mandatory fields are clearly indicated on our forms. Failure to provide mandatory data may result in our inability to provide the relevant service.

Contact Information

Lidya Genomics Yazılım İthalat ve İhracat A.Ş.

Üniversiteler Mah. 1606 Cad. C 3 Blok No: 4c İç Kapı No: Z03 Çankaya/Ankara

info@lidyagenomics.com